Shipping policy

Shipping Policy

Thank you for shopping with Exotic Motion. We are committed to processing and shipping your order as quickly and smoothly as possible.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has shipped, you will receive an email confirmation with tracking information.

Shipping Rates & Delivery Times

Canada: 2–7 business days

United States: 4–10 business days

International: Delivery times vary by destination

Shipping times are estimates and may be affected by carrier delays beyond our control.

Tracking Information

Tracking will be provided for all orders once shipped. Please allow up to 24–48 hours for tracking updates to appear.

Customs & Duties (International Orders)

International customers may be responsible for customs fees, duties, or taxes depending on their country.

Incorrect Address Disclaimer

Please ensure your shipping address is correct at checkout. Exotic Motion is not responsible for orders delivered to an incorrect address provided by the customer.

Contact Us

For shipping questions, please contact us at:

Email: support@exoticmotion.ca