Shipping & Returns
Shipping Policy
Free standard shipping is available on all worldwide orders over $200.
Note: For hygiene reasons, bodysuits, intimates, and crystal-embellished items are final sale and not eligible for return or exchange.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective.
Condition of Items
Returned items must be unworn, unwashed, and in original condition with all tags attached.
How to Initiate a Return
To request a return, please email us at: support@exoticmotion.ca
Include your order number and reason for return. If approved, return instructions will be provided.
Refunds
Refunds are processed within 5–7 business days after the returned item has been received and inspected.
Exchanges
To exchange for a different size, please return the item first and place a new order once the return is approved.
Price Adjustments
We do not offer price adjustments on previous purchases.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery so we can resolve the issue.